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iPhone iOS 4 Complaints Could Be Apple's 'Vistagate'

Complaints about Apple's iOS 4 update are rolling in from iPhone 3G and 3GS users who say their phones are slower and battery time is less. Even upgrading to iOS 4.0.1 doesn't seem to fix the iPhone problems. iOS 4.0.1 doesn't seem to be compatible with the iPhone 3G and an analyst said iOS 4 could become Apple's version of Windows Vista.

Just when you thought it was safe to turn on your iPhone ... Antennagate may be over, but complaints are now rolling in from iPhone 3G  users who downloaded the latest Apple mobile  operating system.
There are reports that upgrading the iPhone 3G and iPhone 3GS to iOS 4 causes the phone to drag and the battery to run out more quickly. Apple has said it is investigating the issue, according to a report in The Wall Street Journal.

"My I-phone 3G was running perfectly fine, till I updated to OS 4, it's been slower than the slowest, and even turns itself off at anytime, during browsing and even during calls. I updated to 4.0.1 only to improve things a little bit. Still the problems persist," wrote a user from India who calls himself I-Phone 4.0.1 bugs. "Am cursing myself why I updated it."

Worldwide Complaints

The problem isn't confined to Asia. Users in the United States are reporting the same issues. Some say the iPhone 3GS now "stutters." Others say the iPod capabilities on the phone are "completely busted." Still others report the updated iPhones won't go to the home screen and take 30 seconds to respond to various commands.

One forum complainer named "Savvytraveller" said his apps are crashing or just freezing after the upgrade to iOS 4.0.1. This same users reports the handset is getting hot. The complaints go on and on, giving Apple another headache after the iPhone 4 case giveaway just eased the last one.

Indeed, this isn't what Apple expected when it touted iOS 4, the newest version of the iPhone mobile operating system with the much-anticipated multitasking. Many iPhone 3GS users upgraded to tap into the multitasking capabilities, which promise to let users switch between apps while preserving battery life.

iOS 4 also offers a new Folders capability that lets users organize apps into collections by dragging and dropping. On Apple's web site, the company promises, "The iOS 4.0.1 Software Update improves the formula to determine how many bars of signal strength to display on iPhone 4, iPhone 3GS, and iPhone 3G. The real signal strength remains the same, but the bars on iPhone will indicate it more precisely."

Apple's Vista?

But iOS 4.0.1 doesn't seem to be perfectly compatible with the 3G model. Rob Enderle, principal analyst at the Enderle Group, said the new OS is really starting to become Apple's version of Microsoft Windows Vista, a platform  that plagued the software giant for months and will go down in history as a faux pas.

"Apple may have become too comfortable in its leadership, and now we are getting complaints ranging from iTunes being out of date to these new software-hardware  problems with the 3G," Enderle said. "What we may be seeing is that Apple was too dominant for too long, and like Microsoft when they hit Windows Vista, didn't realize that they weren't invulnerable. The end result has been a problematic platform."

What can Apple do to emerge from the negative tide it finds itself in? As Enderle sees it, Apple needs to admit it made a mistake, stop making mistakes, and, "like Microsoft eventually did with Vista, fix it."

 

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